National Blind Store Brand Products Warranty Information

Cellular Shades, Soft Horizontal Shades, Vertical Blinds

LIMITED LIFETIME WARRANTY

This warranty is extended to the original purchaser.  Damage to the product resulting from misuse or abuse, or the passage of time, is not covered by this warranty.  In an event of a defect under this warranty, we will repair or replace the product at our option, provided it is returned to the factory.  Our warranty obligation excludes shipping charges and labor costs for measuring and installation.  This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.

To report a warranty claim or for other questions relating to this warrany, please call us at 1-800-880-0352 or email us at customerservice@nationalblindstore.com.

Horizontal Blinds

National Blind Store warrants that its brand horizontal blinds will be free from defects in materials and workmanship for as long as the original retail purchaser owns the product (or as otherwise set forth below), provided that such product was properly installed in the window, door, or interior area for which it was intended. 

The obligation of National Blind Store is limited to repair or replacement of the window fashion product or components found to be defective and excludes shipping charges and costs of removal and reinstallation.  Repairs will be made with like or similar parts.  National Blind Store and its manufacturer reserve the right to inspect any part or component prior to replacement.  In order for repair or replacement to be made, a Bill of Sale, cancelled check or other payment record verifying the original purchase date must be presented to National Blind Store.

This warranty does not cover any conditions or damages resulting from accidents, alterations, misuse, abuse and exposure to the elements, humidity, fading or discoloration over time, or failure to follow our instructions with respect to measurement, installation, cleaning or maintenance.  This warranty also does not cover any condition or damage resulting from removal of the product or reinstallation in the same or another window or application.  This warranty does not apply to conditions caused by normal wear and tear upon the product.

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER OBLIGATIONS, LIABILITIES OR WARRANTIES.  In no event shall National Blind Store be liable or responsible for INCIDENTAL OR CONSEQUENTIAL DAMAGES or for any other direct or indirect damage, loss, cost, expense or fee.  Some states do not the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you.  This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.

All Other National Blind Store Brand Products Warranty Information

What is Covered:

All products are warranted against defects in materials and workmanship.

Who is Covered:

This warranty extends only to you as the original purchaser, in a residential application.

What is not Covered:

This warranty does not cover normal wear and tear or any damage or loss caused by abuse or misuse or improper installation. All materials can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics, and pvc tend to crack and discolor. All cords will eventually wear out. Timber Blind Manufacturing considers these things normal wear and tear not covered by this warranty. Colors and textures vary from lot to lot and may not exactly match sample swatches or previous purchases. Products ordered outside of the recommended manufacturing specifications (oversized blinds) are not covered by this warranty. All products/sku's discontinued in the normal course of business are specifically excluded from our warranty.

For How Long:

This warranty coverage will be for as long as you the original buyer at retail own our products. Any implied warranties which you may have are in duration to the time during which you, as the original buyer at retail own our products. Some states do not allow limitations on how long an implied warranty lasts.

What Will We Do:

If your product is defective during the warranty period we will, at our option, either repair or replace, without charge, that defective product. This shall be your sole remedy under this warranty.

No Liability for Incidental or Consequential Damages:

Repair or replacement of defective products are your sole remedy under this warranty and in no event shall we be liable for transportation costs to or from the dealer or factory, costs of removal or reinstallation of our products or incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the limitation or exclusion may not apply to you.
Please inspect your orders immediately upon receipt.

Multiple Blinds, One Headrail:

We do not recommend multiple blinds on one headrail over 108". We will manufacture multiple blinds on one headrail up to 140" wide but we wll not guarantee freight damage or repair/remake under our existing warranty. All costs associated with freight damage are the sole reponsibility of the customer. It is our recommendation that 2 or 3 individual blinds are ordered with one common valance in order to avoid possible freight damage.

How to get Service:

To obtain service under this warranty, please contact National Blind Store and provide us with your order number, the line item that is damaged or malfunctioning, and the nature of the problem. You will be responsible for transporting the product to and from the manufacturer.

Your rights under State Law:

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.